Daily Bay | Discussion Series |

Episode 14: An Update from Our East Bay and Portland Regions

Episode 14: An Update from Our East Bay and Portland Regions

Next up on What Lies Ahead, President & CEO Matthew Stevens and Senior EVP Annie Appel lead a discussion with Bay Club leaders and members from our Northern California East Bay and Portland, Oregon regions. Hear all about how we’re implementing safety, cleanliness, and social distancing protocols at these clubs so that our services may be restored as part of the next phase of essential businesses.

A special thank you to members Suresh, Steve, John, and Heather for joining us and contributing to our discussion. And we’d love to hear feedback from other members in these regions—please contact us with your questions, comments, and feedback at thenewnormal@bayclubs.com.

In This Episode

  • An update from Bay Club Portland, including social distancing protocols being put in place (10:18)
  • How members are thinking about adopting a new normal when visiting the clubs once services are restored (13:05)
  • Guidelines for restoring tennis operations at our clubs (18:36)
  • Cleanliness protocols for fitness machines and equipment, and beyond (19:52)
  • Our communication strategy so members know what to expect upon entering the Club (26:16)
  • Thoughts on restoring our sports programming, including squash, pickleball, aquatics, golf, and basketball (28:02)
  • How we’re spending our time preparing the inside and outdoor spaces of our clubs to open (30:02)
  • Controlling the flow of traffic with a new reservation system (33:37)
  • Hear what we’re thankful for and some local businesses we’re supporting! (36:11)

Helpful Resources

Join the Discussion
We’d love to hear from you. So be sure to reach out with your comments and questions regarding What Lies Ahead at thenewnormal@bayclubs.com. Thank you for watching and tune in again tomorrow!

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