Daily Bay | Discussion Series |

Episode 20: Your Weekly North Bay Update

Episode 20: Your Weekly North Bay Update

Your mid-week pick me up has arrivedour Northern California North Bay leaders and members from the San Francisco and Marin campuses are back with another insightful conversation. In today’s episode of What Lies Ahead, we’ll be discussing how the Bay Club is essential to our members’ health and well-being during these times, and how we’ve prepared to be able to open up our doors, putting the safety of both our members and associates first.

A special thank you to members Kevin, Kathleen, Chiara, and Steve for joining us and contributing great questions to our discussion. We look forward to giving the membership more information in light of the announcements from CA and the Bay Area that were released after recording. As always, we’d love to hear feedback from other members in these regions—please contact us with your questions, comments, and feedback athenewnormal@bayclubs.com. 

In This Episode

  • Some exciting news in San Diego as we get ready to begin communication this week on resuming operations. (8:00)
  • Our marked pathways, designated zones, and reservation system will be new to our members but hugely important to maintaining a safe environment. (10:20)
  • We have a surprise for our San Francisco Campus members which adds 12,000 sq ft of outdoor space to the Club. (14:12)
  • With the help of our members, we have been able to keep our associates so we will have help from all departments when we resume operations.  (14:58)
  • Learn how we approached adjusting our member portal to be able to host the club and sports reservation systems and to create an intuitive digital member experience. (17:27)
  • Fitness is a huge part of what we do, so we have spent a lot of time constructing zones and working on protocols to make sure you can still get a great workout. (20:30)
  • With the news around golf, hear what to expect as you head back on the course in May. (24:15)
  • Thank you to our entire Bay Club community for your patience during these trying times and thank you to these local businesses. (28:16)

Helpful Resources

Join the Discussion
We’d love to hear from you. So be sure to reach out with your comments and questions regarding What Lies Ahead at thenewnormal@bayclubs.com. Thank you for watching and tune in again tomorrow!


  • Yvonne Moustakas  |  April 30, 2020 at 10:25 am

    I just wanted to say thank you for all of the work you’ve been doing these past 6 weeks. I’m amazed by all the effort you’re putting in to prepare the club to open safely. I love all the live stream and recorded workouts. And the communication has been outstanding. You’ve done an incredible job keeping us informed and engaged. I’ve been really impressed with it all, and very thankful. It’s also great to know that you are doing all you can to keep the gym staff employed, as much as possible. We think about them a lot, too.

    We’re members in Santa Clara, and although we’ve been doing lots of running and biking and working out on our own, we can’t wait until the gym opens – especially the pool for lap swimming! (Any chance of that happening soon??)

    • The Bay Club  |  April 30, 2020 at 2:05 pm

      Hi Yvonne, thank you so much for your comment! Our fingers are crossed for in the next few weeks. We’re waiting on all the city/state approvals, but just know our teams are working hard on getting the pools and outdoor spaces opened soon!

  • Chris Newgard  |  April 30, 2020 at 3:50 pm

    someone referenced a document/letter outlining the new protocols and reservation systems. Has this been sent to the membership yet?

    • The Bay Club  |  May 1, 2020 at 2:24 pm

      Hi Chris, it hasn’t been shared out yet, but it will be in the next few days in both email and on the website.

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