Daily Bay | Discussion Series |

Episode 11: Taking Care of Our Valuable Team of Associates

Episode 11: Taking Care of Our Valuable Team of Associates

As you’ve heard in previous installments of What Lies Ahead, we’ve been working hard to support our associates—the very ones you know and love—during this unprecedented time. Now, you’ll get the chance to hear all the details behind these efforts from our Human Resources Team.

Not only are our associates integral in making the Bay Club the special place that it is, but they are dedicated to serving our members—and miss seeing you every day! From Oregon to San Diego, hear how our associates are working together to restore club services as soon as it is safe to do so—and how we’re supporting them along the way.

To hear more, simply click below to watch this episode of What Lies Ahead. Then join the discussion with your thoughts and feedback at thenewnormal@bayclubs.com.

In This Episode

  • A reminder of our three main focuses during this time with Senior EVP of Human Resources Erin Rucker Oto (7:57)
  • Navigating the healthcare system for our associates with Director of Benefits & Compensation Terry Romero (11:30)
  • A look at our internal communication to keep associates informed and engaged with Director of Employee Relations Jennifer Lythgoe (13:07)
  • An update on our amazing teams in the following regions:
    • East Bay and Oregon with Director of Employee Relations Sylvia Mott (15:43)
    • South Bay with Director of Safety Missy Preiksa (18:36)
    • North Bay with HR Project Manager Madeleine Fessenden (20:51)
    • Southern California with Director of Employee Relations Amber Cook (22:47)
  • Hear what we’re thankful for and some local businesses we’re supporting—it’s all about food this episode! (26:57)

Helpful Resources

Join the Discussion
We’d love to hear from you. So be sure to reach out with your comments and questions regarding What Lies Ahead at thenewnormal@bayclubs.com. Thank you for watching and tune in again tomorrow!

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